c baji's Privacy Policy

The following types of information may be collected to operate c baji's services:

1.1 Registration and Identity Information

• Full name and date of birth (for age verification — the 21+ age requirement applies to all activities)
• Username and password (stored in encrypted form)
• Mobile number and email address
• National ID or passport number (where identity verification is required)

1.2 Financial and Payment Information

Relevant information related to your bKash, Nagad, or Rocket account may be collected to process deposits and withdrawals. This information is used only for transaction verification and fraud prevention.

1.3 Device and Technical Information

• IP address, browser type and version
• Device identity (device ID, operating system)
• Cookie and session data
• Logs of your activity on the platform (login times, game history, bet records)

1.4 Communication and Support Information

When you contact us via our 24/7 live chat or email support, records of those conversations may be retained. This is used to improve service quality and resolve disputes.

c baji uses collected information only for specific and legitimate purposes. The purposes are explained in detail below:

1. Account Management: Information is used to create, verify, and secure your account.
2. Service Delivery: For playing games, placing bets, processing deposits and withdrawals, and providing VIP benefits.
3. Security and Fraud Prevention: To detect unusual activity and keep accounts secure.
4. Legal Compliance: To meet applicable legal requirements and respond to requests from authorities.
5. Service Improvement: To analyse user experience and improve platform functionality.
6. Communication: To send important updates, security alerts, and service-related information.
7. Responsible Gaming: To identify potentially problematic playing patterns and provide necessary support — please read our Responsible Gaming guidelines on this topic.

c baji takes industry-standard technical and organisational measures to ensure the security of your information. Our security framework includes:

3.1 Technical Safeguards

• All data transmission secured via SSL/TLS encryption
• Passwords and sensitive information stored in encrypted form in the database
• Regular security audits and vulnerability testing
• Automated alert system for suspicious logins or activity

3.2 Organisational Safeguards

• Only authorised personnel can access personal information
• Regular staff training on data privacy
• Strict internal policies and access controls

3.3 Data Retention Period

Your information will be retained for as long as your account is active and for any additional period required to meet legal obligations after that. Once no longer needed, information is securely deleted.

c baji does not sell or rent your personal information to any third party for commercial purposes. However, information may be shared in certain circumstances:

4.1 Service Provider Partners

Payment processors (bKash, Nagad, Rocket), game providers, and technology infrastructure providers may access limited information — only to deliver their services. These partners are contractually bound to uphold c baji's privacy standards.

4.2 Disclosure for Legal Reasons

Where we are legally required to provide information under a court order, government directive, or applicable law, we will do so following due legal process.

4.3 Fraud and Abuse Prevention

In cases of cybersecurity threats, money laundering, or other serious misuse, relevant information may be shared with the appropriate authorities.

The c baji platform uses cookies and similar technologies. Cookies are small data files stored in your browser that improve your experience.

5.1 Types of Cookies

• Essential Cookies: Essential for maintaining login sessions and ensuring security — these cannot be disabled.
• Functional Cookies: Help remember your preferences and settings.
• Analytics Cookies: Collect information to understand platform usage — these can be managed from your browser settings.

5.2 Cookie Controls

Most cookies can be accepted or rejected by changing your browser settings. However, if essential cookies are disabled, some c baji services may not function properly.

As a c baji user, you have the following rights over your personal information:

1. Right of Access: You can find out what information we hold about you and how it is used.
2. Right of Correction: You can request that incorrect or incomplete information be corrected.
3. Right of Deletion: In certain circumstances you can request that your information be deleted, although some information may need to be retained due to legal obligations.
4. Right to Restrict Processing: You can request that your information be used in a limited way for specific purposes.
5. Right to Object: You can opt out of marketing communications.
6. Right to Portability: You can request your information in a structured format if you wish.

To exercise these rights, contact our support team. We aim to respond as quickly as possible and within a maximum of 30 days.

All c baji services are strictly intended for individuals aged 21 and above. We do not knowingly collect personal information from anyone under the age of 21. Age is verified at registration, and if a minor's identity is detected on any account, it is immediately closed and the associated information is deleted.

If a parent or legal guardian believes a minor has registered by mistake, please notify our support team immediately.

c baji works with global service providers, so in some cases your information may be processed on servers outside Bangladesh. Regardless of where information is stored or processed, the protection standards described in this policy must be followed. Our agreements with third parties include terms to ensure these standards are met.

c baji reserves the right to amend this privacy policy as needed. If there are any significant changes, you will be notified by email or through the platform. The date of each revision will be noted at the top of the page. If you continue to use c baji after a change, it will be assumed that you have accepted the revised policy.

If you do not agree to any change, you have the right to close your account. In that case, you can find information about the account closure process in our FAQ section.

Any dispute or complaint relating to this privacy policy will first be addressed through our support team. If not resolved informally, the matter will be settled through the applicable jurisdiction stated in c baji's service agreement. For more details on this, please read our About page or Terms of Service.